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Managers 4-Pack
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Communication problems cause lots of drama, and that is why in 2010 a big focus is going to be on what I call conscious communication.
Together we can support each other to give up the unconscious habits of blaming, excuse-making and complaining to become more conscious communicators. Click on the folder to get your free matrix to help you identify the difference between conscious and unconscious communication patterns.
From Unconscious to Conscious
My next Attitude Builders guest is Rich Hanson. Join us as we talk about how you can use your mind to change your brain and access more love, happiness and wisdom.
Snapshot of Resistance
The word "Resistance" is new in the business world. The definition I use is any negativity or "nonacceptance of what is." When there is resistance you see unconscious communication. Here's a fun way to visualize a complicated unconscious communication dynamic called resistance.
You and your team are in a rowboat rowing to the island called profits. Then, the boat springs a leak.
Rower #1 says, "Who'se fault is it anyway?"
Rower #2 says, "I knew this would happen! This stinks!"
Rower #3 says, "I fixed it last time and I'm not doing it this time."
Rower #4 says, "It is your fault, Rower #2. I warned you to check out the boat."
Rower #2 says, "Yes, and I told you that you chose the wrong boat maker to begin with."
Rower #3 says, "I'm stupid to trust any of you to do what you are supposed to do."
Rower #1 says, "You are all idiots and this is not fair, but let me fix it anyway.
Then Rower #1 thinks says secretly to himself, "I will fix it but I will never help again. I am not willing to row any harder, I am not willing to give any second chances and I have a right to feel how I feel.
This is resistance. Productivity is lost. Tempers flair. Fingers point. Instead of plugging the leak, pitching in, working as a team, and looking at the systems, resistance got the best of the rowers. Is resistance getting the best of you? Where would you be without your drama?
